Cancellation and Refund Policy

Thank you for shopping at Shukirti.com. We appreciate the trust you have placed in us and are committed to providing you with a satisfying shopping experience. Please read our Cancellation and Refund Policy carefully.

Order Cancellation:

  1. Prepaid Orders:
  • Prepaid orders can be canceled within 24 hours of placing the order.
  • To cancel your prepaid order, please contact our customer service team at info@shukirti.com or call/WhatsApp us at +91 7982727796.
  • If your prepaid order has already been shipped, it cannot be canceled.
  1. Cash on Delivery (COD) Orders:
  • COD orders can be canceled before they are dispatched for delivery.
  • To cancel your COD order, please contact our customer service team at info@shukirti.com or call/WhatsApp us at +91 7982727796.
  • If your COD order has already been dispatched for delivery, no payment has been made, and there is no refund process involved.

Refund Policy:

  1. Prepaid Orders:
  • Refunds for canceled prepaid orders will be processed within 7 business days.
  • The refund will be credited to the original payment method used during the purchase.
  • Please allow additional time for your financial institution to process the refund.
  1. Cash on Delivery (COD) Orders:
  • For COD orders canceled before dispatch, as no payment has been collected, there is no refund process or bank transfer required.

Return and Exchange:

  1. Exchange Policy:
  • We understand that circumstances may arise where you may need to exchange a product. Shukirti.com offers an exchange-only policy.
  • Exchanges are accepted for defective or damaged products or in the case of receiving an incorrect item.
  • To initiate an exchange, please contact our customer service team within 48 hours of receiving the order at info@shukirti.com or call/WhatsApp us at +91 7982727796.
  • We may require photographic evidence of the defect or damage to process an exchange.
  1. Incorrect Items Received:
  • If you receive an incorrect item, please contact our customer service team within 48 hours of receiving the order.
  • We will arrange for the correct item to be shipped as part of the exchange process.

Please note that Shukirti.com does not have a general return policy. Exchanges are only applicable for defective, damaged, or incorrect items. If you have any concerns regarding the product you received, please contact our customer service team, and we will be happy to assist you.

Contact Information:

If you have any questions or concerns regarding exchanges or other inquiries, please contact our customer service team at info@shukirti.com or call/WhatsApp us at +91 7982727796.

We appreciate your understanding and cooperation with our exchange-only policy at Shukirti.com. Thank you for choosing us as your preferred online shopping destination.